For state Departments of Transportation

Modern permitting for state DOTs — workflow-first, AI-augmented, white-labeled.

Issue, manage, and analyze land-use and right-of-way permits on a platform that matches how your bureau actually works — with AI doing the friction-heavy parts.

Product preview

Built for DOTs

The bureau is the product, not an afterthought.

ROW & Utilities, Construction Permits, Access Management — PermitServAI models the parallel review tracks, conditional branching, SLA timers, and conditions libraries your staff already use, instead of forcing your process into a generic form builder.

Permit types

Five permit types out of the box, unlimited custom.

  • Right-of-Way & Utilities

    Reference implementation — full workflow, forms, conditions library.

  • Construction & Traffic Engineering

    Reference implementation — engineering + traffic review tracks.

  • Access Management

    Reference implementation — sight distance, ADT, driveway permits.

  • Environmental & Drainage

    Framework stub — clone and extend to your process.

  • Outdoor Advertising & Commerce

    Framework stub — clone and extend to your process.

Clone any default, edit its form schema and workflow in-app, and version it — in-flight permits stay on the version they were created with.

AI that pulls weight

Seven places AI removes the friction.

  • Application intake assistant

    Conversational form-filling that maps plain answers to the right fields.

  • Document extraction

    Pulls structured data from site plans, surveys, plats, and insurance certs.

  • Completeness check

    Flags missing fields and doc/form inconsistencies before submission.

  • Reviewer copilot

    Summarizes long applications, drafts conditions, surfaces risk flags.

  • Conflict & clash detection

    Cross-permit and spatial-overlap checks, nightly and on demand.

  • Applicant Q&A chatbot

    Status, requirements, and FAQ — never your internal review notes.

  • Natural-language analytics

    Ask for the numbers; get the chart and the query behind it.

Workflow engine

A workflow engine that matches how your bureau actually works.

Parallel review tracks, conditional branching on application data, SLA timers with escalation, and a conditions library applied at approval. Every state change is append-only and audited — the history is the source of truth.

White-labeling

Branded for your agency.

Your logo, colors, and favicon. A subdomain or your own custom domain with automatic SSL. Even the vocabulary — call it a permit, an authorization, an encroachment, or a license. Applicants never see “PermitServAI.”

Compliance roadmap

SOC 2 Type II now-ish, FedRAMP Moderate when you need it.

Audit logging on every state change, login, and permission change; encryption at rest and in transit; MFA; per-tenant data isolation and export. SOC 2 Type II in year one, FedRAMP Moderate when the first government customer requires it — the architecture is built for that destination from day one.

Pricing

14-day full-functionality trial.

Try the whole platform for two weeks, then move to a contracted agreement through alent.net. No feature gates during the trial.

About

Built by alent.net.

PermitServAI is built and sold by alent.net, the team behind FormServ AI. Public-sector software that respects how agencies actually operate.